Check-in / check-out policies:
Arrivals: between 3-8 pm. If you anticipate a later arrival then please let us know in advance. Room vacancy and check-out: by 11am. (Necessary due to room prep time for next guests.) You are however very welcome to leave luggage in the hall if you want to spend more time in the area. Please enquire about late check out or early check in.

Booking & Rate Policies:
All rates based on double-occupancy, unless offered or stated otherwise. There is an additional charge of $20 per night for each extra person over 12 years of age.. Visa,  Master Card or Am-Ex are required as reservation confirmation. One nights deposit is required to reserve rooms with the balance payable on departure. All rates subject to Ct State Room Tax. Gift Certificates are available for that special person or occasion.

Cancellation policies:
Cancellations must be made by speaking with us in person or via an acknowledged e-mail. Voice mail (answering machine) messages do not constitute cancellation confirmation. We will be happy to return your deposit when applicable, less a $25 administration fee, if you provide more than 7 days notice of your cancellation. Major holidays or whole Inn bookings require 14 days Within 7 days, and up to 48 hours before your arrival date, you are responsible for one nights charge. If however we are able to resell ALL nights reserved then we will only charge a $25 administration fee. If we are not able then one nights charge is made. A charge of half your reserved nights is required if less than 48-hour notice. Cancellation upon day of arrival, "no shows" or early departures, guests are responsible for ALL nights reserved. Every guest reservation is both important and special to us so please understand our policies are a necessary part of managing a small Bed and Breakfast Inn and cancellations can effect us significantly. If you are worried about having to cancel for any reason, we recommend you purchase travel insurance through a third party for your own financial protection.

Meals:
A full breakfast is included in the rate. We are very happy to cater for brunch, lunch or dinner during your stay with a minimum of 72 hours notice. Please feel welcome to invite friends and relatives too. Menus and prices are available on request. Please note: most restaurants in the area close by 8pm. Special dietary needs can happily be catered for with a minimum of 72 hours notice.

Smoking:
No smoking is permitted within the inn. Careful, considerate smoking is permitted on the grounds or in the gardens. Failure to respect this policy and smoking in your room will result in a minimum charge of $200.00 for dry cleaning and loss of use of the room.

Pets:
Although we love animals, we cannot accept pets at The Connecticut River Valley Inn. If traveling with your pet, we'll be happy to refer you to a “doggy motel” just a few miles from here with very reasonable rates.

Damage:
We accept accidents can happen and are used to dealing with these situations with good humor. If you do have an accident please let us know at once as it is much easier and often less expensive to deal with spillages etc right away. Damage that has been concealed or found after departure will be charged at cost of repair plus any loss of income from room rental if applicable.

Children:
We welcome children 12 years or over under normal parental supervision. It’s not that we don’t want children, but many of our guests (especially couples) are here to take time away from the kids.